Seller Support
If you have questions about selling products on your Music Glue store see our blog section below or send a message
Get in Contact
Weight-Based Postage
method of calculating the final postage charged to your customers based on the weight of the item(s) in the customer basket
Warehouse Stock Sync Information
Automatically sync stock levels to your fulfilment provider’s warehouse management system
Vouchers
Offer customer vouchers on Music Glue
User Management
Install the “User Management” app.
Music Glue Themes
All Music Glue themes are designed with every device in mind to guarantee the best user experience for your fans on mobiles, tablets and computers
How to use a full page landing screen
point a domain of your own to your Music Glue site
Subscriptions F.A.Q.
Fan clubs allow artists and event organisers to connect more closely with you, the fan.
Setting Up Tickets
Music Glue gives you the opportunity to sell e-tickets all in one place.
Complex Postage & Packaging Explained
Complex Postage & Packaging cost calculations on Music Glue
Payments - how long it takes to get paid
We send you a statement of sales, an invoice for our services, and your payment, beginning of the month one month after the item is dispatched.
Pages
It's simple to manage your content categories
Search Engine Optimisation
How do you ensure your website ranks high in search engine results?
Formatting Content
Markdown is a way to style text and format HTML so you can control the display of your content
MailChimp
By syncing and integrating your Music Glue site with your MailChimp account, you can powerfully and simply manage your mailing lists and customer data.
How to refund a customer
We send automated alerts to the email of your choice every morning at 9am IF you have new orders to fulfil.
How to make the most of YouTube on Music Glue?
On Music Glue, you can embed videos anywhere
Galleries
Create photo galleries and embed them in the site.
Creating Fan Clubs
Reward your most loyal fans.
Selling to the EU from the UK
purchases may be liable to local VAT and/or customs duty upon delivery
Embedding external content
Markdown is a way to style text and format HTML so you can control the display of your content
Data reporting and tracking tools
We provide custom reporting and heat map visualisation to allow you to see your sales and make informed decisions
Custom Domain
point a domain of your own to your Music Glue site
Creating Products
Start creating products to sell to your fans!
Create a website and store in minutes
Set up a beautiful, easy to navigate website and store
How to contact customers directly for self-fulfilled orders
We understand that at times you may need to contact a customer with regards to their order.
Chart Reporting
Chart Reporting is an important tool that allows you to convert sales into an official #1 album.
Bundles
Add existing products to a bundle to drive sales and create exclusivity by restricting items to bundles.
Blogs
Keep your customers and fans updated on the important news and updates from your brand.
Alerts for orders - how long do they take
We send automated alerts to the email of your choice every morning at 9am IF you have new orders to fulfil.