Global Fulfilment

The cost of shipping from one location

When you ship all your merch from a single warehouse, international fans pay more and wait longer.

A fan in Australia ordering a t-shirt from a UK warehouse faces high postage costs and weeks of delivery time. Many won't complete the purchase at all - and those who do may not come back.

Global fulfilment solves this by putting your stock closer to your fans. With distribution centres across multiple continents, orders are shipped from the nearest location, cutting delivery times and postage costs dramatically.

Our fulfilment network

Music Glue's fulfilment network spans:

• Europe - UK, EU distribution centres
• North America - USA, Canada
• Australia - local distribution

This means a fan in New York gets their merch shipped from a US warehouse, while a fan in Berlin receives theirs from an EU centre. Same product, faster delivery, lower cost.

How it works

You send your stock to the fulfilment centres closest to your key markets. When a fan places an order, it's automatically routed to the nearest warehouse with available stock.

The order is picked, packed and shipped - all without you lifting a finger.

Your Music Glue dashboard gives you real-time visibility into stock levels at every location, so you always know what's available and where.

Tour merch made simple

After a tour, you're often left with unsold merchandise that needs to go somewhere. Instead of shipping it all back to your main warehouse, send it to the nearest fulfilment centre. This reduces shipping costs, gets the stock into circulation faster and means fans in that region can order it with quick, affordable delivery.

This is especially valuable for international tours. Leave unsold European tour merch at the EU fulfilment centre, US merch at the American warehouse and so on. Your tour stock becomes your online stock with minimal effort.

Automatic tax and duty calculation

Selling internationally means dealing with VAT, sales tax, import duties and country-specific regulations. Music Glue handles this automatically. All applicable taxes are calculated at checkout so fans see the full cost upfront - no surprises on delivery.

Works with print on demand

Global fulfilment works alongside Music Glue's print on demand service.

Your stocked merch ships from the nearest fulfilment centre, while print on demand items are produced and shipped independently.

Both can coexist in the same store, giving fans the best possible experience regardless of what they order.

Frequently Asked Questions

How do I get my stock to the fulfilment centres?

You ship your stock to the fulfilment centres directly. Music Glue provides delivery addresses and receiving instructions for each location. For tour merch, you can arrange drop-offs at the nearest centre after your shows.

How are orders routed to the right warehouse?

Orders are automatically routed to the nearest fulfilment centre with available stock based on the fan's shipping address. This happens behind the scenes - the fan simply places their order and receives it from the closest location.

What are the costs?

Fulfilment costs include storage and pick-and-pack fees, which vary by location and product size. Because items ship from closer to the customer, postage costs are typically much lower than shipping internationally from a single location. Contact our team for detailed pricing.

Can I see stock levels across all locations?

Yes. Your Music Glue dashboard shows real-time stock levels at every fulfilment centre.

How are taxes and duties handled?

All applicable VAT, sales tax and import duties are calculated automatically at checkout. Fans see the total cost upfront. Music Glue handles tax remittance on behalf of EU sellers. UK and US vendors are responsible for UK VAT and US taxes.