Ticket Presale FAQs

What is the Ticket Access Pass?

The Ticket Access Pass will give fans access to pre-sale tickets before the general on sale.

This pass will give you access to the ticket presale for the May 2026 shows.

How do I use my Ticket Access Pass?

After you have activated your account using the link in the welcome email you can return to the ticket presale page and sign in via the user icon in the menu bar.

When you are logged in tickets will be available for you to purchase. Please note if you are not logged in you will not be able to see tickets.

When will I be able to purchase pre-sale tickets?

Pre-sale tickets will be available from The Lilacs store

Does the Ticket Access Pass guarantee me a ticket?

A Ticket Access Pass only gives you access to purchase a ticket and sales will be made on a first come first served basis

What if I sign up via a different retailer or store, do I qualify for exclusive access to tickets?

No. To qualify for exclusive access, you must sign up via The Lilacs store: https://www.musicglue.com/the-lilacs/

What is a pre-sale?

A limited number of tickets will go on-sale to fans before general on-sale. These are selected from a range of seating blocks throughout the venue representing different pricing levels and locations. Not all venue tickets are available during a pre-sale period.

Availability of tickets will be dependent on the number of customers, so please note pre-sale access does not guarantee you a ticket. However, it will give you a better chance of being able to buy one.